In this video, Vanessa Campbell, PharmD, the director of Clinical Pharmacy at UPMC Health Plan, discusses her role and responsibilities, which include managing a team of pharmacists involved in patient outreach, clinical disease state management, quality strategy, and provider strategy. Vanessa reflects on the evolution of pharmacists from being primarily behind the counter in retail settings to becoming integral members of care teams, providing clinical recommendations and patient interactions, including telehealth and social determinants screenings.