Bend: What Confuses Health Care Consumers Most About Health Insurance

  1. What counts towards deductible (52%)
  2. What procedures are covered (47%)
  3. What’s in or out-of-network (47%)
  4. What can I use FSA/HSA on (43%)
  5. If I qualify for discounts (28%)
  6. Do I even have coverage (15%)

Source: Bend, More than Half of Americans Confused by Health Insurance, Including HSAs, February 3, 2021 - https://www.bendhsa.com/newsroom/more-than-half-of-americans-confused-by-health…