FPM Journal: 7 strategies for your medical assistant to help provide patient-centered care

  1. Organize medical assistants (MAs) into provider teams.
  2. Engage MAs in population management.
  3. Empower MAs to own key quality measures.
  4. Turn MAs into health coaches.
  5. Develop MAs as outreach workers.
  6. Use MAs to help manage high-risk patients.
  7. Cross-train MAs to cover for one another.

Source: In Practice blog/FPM Journal, May 31, 2019 - https://www.aafp.org/journals/fpm/blogs/inpractice/entry/medical_assistants.html

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