A 12-page Executive Summary offering summary highlights for 22 Accountable Care Organizations and ACO solutions companies regarding their successes during the most recent MSSP performance year.
Five takeaways from Business Insider's Digital Health Competitive Edge Report
- Digital is a nascent but growing part of the US health insurance customer experience.
- US Tech Early Adopters already rate some digital insurance features as must-haves
- suggesting digital will become a more important determinant of customer satisfaction.
- A significant proportion of US Tech Early Adopters aren't aware that their health insurance plan includes high-value digital features.
- There's an opportunity for the big four US insurers — Aetna
- BCBS
- Cigna
- or UnitedHealthcare — to emerge as digital leaders and improve customer satisfaction.
- Growing pressure from external threats should amplify the sense of urgency for payers to move on strengthening their digital services.
Source: Business Insider: The Digital Health Competitive Edge Report - https://www.businessinsider.com/the-digital-health-competitive-edge-report-2019…