A 12-page Executive Summary offering summary highlights for 22 Accountable Care Organizations and ACO solutions companies regarding their successes during the most recent MSSP performance year.
Forrester Survey: Top Ten Ranked Health Insurers for Customer Experience
- Humana: 71.5 (out of 100)
- CareFirst BCBS: 70.6
- Kaiser Permanente: 69.7
- UnitedHealthcare: 69.3
- Blue Shield of California: 67.7
- Health Net (Centene): 67.6
- Florida Blue: 67.5
- Highmark BCBS: 66.6
- Aetna: 65.9
- BCBS Illinois: 65.4
Source: Forrester's "U.S. Health Insurers Customer Experience Index Rankings" via Becker's, June 2024 - https://www.beckerspayer.com/payer/top-ranked-health-insurers-for-customer-expe…