Navitus Survey: Consumer Awareness of Pharmacy Benefit Managers (PBMs)

  1. 75% of surveyed Americans don't know what a Pharmacy Benefit Manager (PBM) is
  2. 88% of people who receive health insurance through their employer don't know their employer's PBM
  3. 70% aren't aware that their employer's choice of PBM impacts the price of their medications
  4. 89% never received communication from their employer regarding its choice of PBM

Source: Navitus Health Solutions, Customer Attitudes Around Prescription Drug Pricing and the Role of Pharmacy Benefit Managers, November 2024 - https://blog.navitus.com/customer-attitudes-around-prescription-drug-pricing

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