Rural vs Urban Disparities in Care in Medicare and MA in 2023

  1. Getting Needed Care, rural: 81.2% MA; 80.8% Medicare FFS
  2. Getting Needed Care, urban: 80.2% MA; 79.4% Medicare FFS
  3. Getting Appointments and Care Quickly, rural: 75.9% MA; 76.0% Medicare FFS
  4. Getting Appointments and Care Quickly, urban: 76.5% MA; 74.2% Medicare FFS
  5. Customer Service, rural: 84.9% MA; 77.6% Medicare FFS
  6. Customer Service, urban: 83.9% MA; 77.5% Medicare FFS
  7. Doctors Who Communicate Well, rural: 92.3% MA; 91.8% Medicare FFS
  8. Doctors Who Communicate Well, urban: 91.4% MA; 90.8% Medicare FFS
  9. Care Coordination, rural: 84.8% MA; 85.6% Medicare FFS
  10. Care Coordination, urban: 84.7% MA; 84.5% Medicare FFS
  11. Getting Needed Prescription Drugs, rural: 90.9% MA; 89.0% Medicare FFS
  12. Getting Needed Prescription Drugs, urban: 89.4% MA; 87.5% Medicare FFS
  13. Annual Flu Vaccine, rural: 67.0% MA; 69.3% Medicare FFS
  14. Annual Flu Vaccine, urban: 75.0% MA; 76.7% Medicare FFS
Notes: Percentage of the best possible score (on a 0–100 scale). Data are from the 2023 MA and FFS CAHPS surveys. MA = Medicare Advantage; FFS = fee-for-service; CAHPS = Medicare Consumer Assessment of Healthcare Providers and Systems.

Source: "Rural-Urban Disparities in Health Care in Medicare," Centers for Medicare and Medicaid Services (CMS), November 2024. - https://www.cms.gov/files/document/rural-urban-disparities-health-care-medicare…

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