Complimentary from the publisher

Complimentary from the publishers of Health Insurance Marketplace News May, 2015

“Strong payers will lean towards single-carrier Exchanges as a defensive strategy to protect margins, plan choice and unbounded customer support needs and defend their direct ability to influence up-sell or cross-sell opportunities. Most employers support multi-carrier Exchanges. This option provides greater employee choice and limits untold administrative burden and associated expenses. ...Low-income folks will edge towards public Exchanges for general tax credits. Yet other consumers will look to private Exchanges for choice. Engagement and the level of interaction with consumers -- either employers, employees or individuals -- will be the number one driver for success. Consumers expect real-time access with customer support when there are questions. Mobile and digital moments are able to capture and fuel consumer engagement, building adoption. The degree to which single or multi-carrier Exchanges embrace consumer engagement will be a primary factor in long-term success.”
- Peter B. Nichol, Director, IT | Head of IT, Access Health CT

"Covered California offered pediatric dental benefits through stand-alone dental products only in 2014, and did not require that families purchase them. Just 36% of children enrolled in a QHP [Qualified Health Plan] on the Marketplace also enrolled in a dental policy, so, for 2015, California asked issuers to submit QHPs that embedded pediatric dental benefits."

Excerpted from: Health Insurance Marketplace News, Volume 3, Issue 5, May 2015, "Research Continues on Effects of ACA, Exchanges: Check-Up on Dental Coverage and the ACA"

How Obamacare Changed Health Insurance ... Maybe
Forbes, May 6, 2015

Almost half of Obamacare exchanges face financial struggles in the future
The Washington Post, May 1, 2015

Insurance exchange enrollment 2015 lessons learned
Government Health IT, May 1, 2015

2015 State Legislative Activity: Health Insurance Exchanges
State Reforum/National Academy for State Health Policy/Robert Wood Johnson Foundation, April 17, 2015

State Health Insurance Marketplaces Pursue Revenue from Insurers
The Commonwealth Fund, April 16, 2015

Health insurance exchange growth is a positive trend
Business Insurance, April 12, 2015

Study Finds Lackluster Sign-Ups On State-Run Health Insurance Exchanges
Kaiser Health News/Seattle Times, April 9, 2015

2015 Plan Selections by ZIP Code in the Health Insurance Marketplace
HealthData.gov, April 8, 2015

This Month in Health Insurance Marketplace News

Narrow Networks, ‘Balance Billing’ Scrutinized
Research Continues on Effects of ACA, Exchanges
ADA Document Looks at Dental Benefits Purchases on Exchanges
Thought Leaders' Corner: "Will private Exchange activity ultimately gravitate toward mostly single-carrier Exchanges? Or towards multi-carrier Exchanges? Or will both
models remain prevalent?”
State Wrap-Up with briefs regarding California and Minnesota.
Industry News with a brief regarding hCentive, and Accenture.
Exchange of Ideas

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