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Quality Transformation / PCMH - Daniel Stein, Erin Kirk,
Colleen Howard
The Patient Centered Primary Care Home
Optimization Team at the OHSU Family Medicine at Richmond clinic
has developed a successful model that engages staff in making
sustainable improvements which result in increased revenue to
the clinic. The Team includes a primary care clinician as the
clinic’s Practice Transformation Lead, a Clinic Quality Manager,
and an RN Care Manager specializing in population health. The
session focuses on aligning improvement efforts to meet needs of
pay-for-performance programs, meet internal quality goals, and
increase staff engagement, and includes a data measurement and
monitoring plan as well as staff training and workflow
implementation strategies.
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