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Complimentary from the publishers of
Medical Home News
February, 2014 |
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“There is no single silver
bullet to engaging patients and families in their care. However, the
odds are good that if you always keep patients and families at the
center of everything you do, they are more likely to be engaged. For
example, patients and families should always be considered a member of
the care team. When new policies are being developed in your practice,
ask these questions: How will this policy impact my patients? Do I need
to inform my patients about this? If I were in their shoes, how would I
react to this policy? The same consideration applies to how you
communicate with patients and families -- are you considering their
preferences or their lifestyles when helping them to make treatment
decisions? The most effective way to engage patients and families in
their care is to ensure their needs are the focus of your discussions
about facility design, office flow, and communications in the exam room.
Better yet, include them in these discussions from the beginning.
Patients and families want to be heard -- just listening can go a long
way.” Wendy Nickel, MPH, Director, Center for Patient Partnership in
Healthcare, American College of Physicians.
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"This ('Hidden
Opportunity') cohort comprises of members that are clinically at higher
risk today based on EMR data analysis, but have historically not been
high utilizers, hence are not identified by claims based risk scores
that are biased towards historical utilization costs. In most cases,
they account for only 10% of the total spend and have very low PMPM
costs, so most of these members are ignored by Care Management programs.
However, through repeated ACO case studies, we have found that within
12-18 months, 15 - 20% of the 'Hidden Opportunity' members transition to
the ‘Critical’ category if they are ignored by care management programs."
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Excerpted from: Medical Home
News, January 2014, Volume 6, Number 1, "Industry News: High
Patient Satisfaction with Health Center PCMHs" |
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Medical homes cut unnecessary ER use dramatically
FierceHealthFinance, January 30, 2014 |
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Strategies May
Build Buy-in for Switch to Medical Homes
Medscape Multispecialty, January 20, 2014 |
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The Future of Patient Centered Medical Homes and Accountable Care
The Brookings Institution/Up Front Blog,
January 16, 2014 |
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Idaho pursues ‘medical home’ care model |
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Idaho Statesman, January
15, 2014 |
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New Report Finds Medical Homes Are Reducing Health Care Costs,
Utilization |
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Patient-Centered Primary
Care Collaborative (PCPCC) Press Release, January 13, 2014 |
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Transforming ACO Physician Practices Into Patient-Centered Medical Homes
Becker's Hospital Review, January 6, 2014 |
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- Bringing Doctors to the Table by Phil
Polakoff, MD and Apurv Gupta, MD
- Collaborative of the Primary Care Training
Collaboratives by Bonnie T. Jortberg, PhD, RD, CDE and William
Warning, MD
- Editor’s Corner –Al Lewis on Avoiding the
Four Most Common Mistakes in PCMH Savings Measurement
- Why Most Care Management Programs Fail to
Deliver Results by Kirit Pandit, MS, MBA
- Thought Leaders Corner: "What is the best
way to engage patients and families?”
- Industry News with briefs regarding UCLA
Center for Health Policy Research; Annals of Family Medicine;
Community Medical Providers; Merritt Hawkins; Telemedicine and
e-Health; and Qualis Health
- Catching up with … Rainu Kaushal, MD,
MPH
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Click here to view page one of this issue
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Click here to subscribe to
Medical Home News, or find out more
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