The fear of judgment or disapproval is one of the biggest hurdles people face when seeking mental health and substance use disorder treatment. Highmark Inc., a Blue Cross Blue Shield health and wellness organization, is helping break that stigma with innovative solutions. One of those solutions is a "digital front door," which allows members to interact with their benefits privately, assess their symptoms, and connect with care providers virtually.
Child and adolescent psychiatrist Dr. Melissa Perry and Demetrios Marousis, director of behavioral health at Highmark, Inc., join AHIP to share their insights into Highmark's mission and its efforts to address the pressing issues in mental health and substance use disorder treatment through technology, partnerships, and compassionate care. Watch to learn about Highmark’s work to improve care for patients who struggle with substance abuse, the challenges of care delivery, the importance of health care literacy, and why they think technology is the biggest opportunity in health care.