With more than 30 years of experience in health IT, including as CIO of Boston Medical Center, Meg Aranow, Artera's SVP & Platform Evangelist, can not only speak to the decades-long effort to 'digitize healthcare' in hospitals, but now she can weigh-in with insights about the experience as both a health system exec and tech vendor. So, what's changed the most in terms of the way technology has impacted patient experience over the years? The consumerization of healthcare looms large in this chat and Meg talks a lot about how we're in early days in when it comes to figuring out how to use technology to truly personalize the patient journey.